Promoção de saúde ao adolescente trabalhador: relato de experiência em um Call Center

Health promotion for teen worker: report of experience in a Call Center

Authors

  • Laura Massuda Mendonça Graduada em Psicologia pela Universidade Católica Dom Bosco (UCDB). Campo Grande, MS, Brasil. Psicóloga social da Legião da Boa Vontade (LBV). Campo Grande, MS, Brasil.
  • Eveli Freire Vasconcelos Doutoranda em Psicologia da Saúde. Docente e Supervisora de estágio em Psicologia do Trabalho. Coordenadora do curso de Graduação em Psicologia e de Especialização Lato Sensu em Psicologia Organizacional e do Trabalho da Universidade Católica Dom Bosco (UCDB). Campo Grande, MS, Brasil.

Keywords:

Adolescent, health promotion, occupational health

Abstract

Objective: This paper presents a health promotion action targeting adolescent workers at a Call Center, implemented
during a specifi c internship for a psychology course. Case description: This action was implemented at a Call Center
whose workers are teenagers between 16 and 17 years old, linked to a non-governmental organization in Campo Grande,
Mato Grosso do Sul State that ushers vulnerable youngsters on to the job market. Conclusion: The reports in the literature,
scientifi c output and the experience report show that the presence of a psychologist and the establishment of this setting
offer young workers the chance of addressing their needs, diffi culties, and skills, interacting with the working group in a
healthy way while allowing them to express their individual views, thus enhancing their health

Published

2016-04-23

How to Cite

Mendonça, L. M., & Vasconcelos, E. F. (2016). Promoção de saúde ao adolescente trabalhador: relato de experiência em um Call Center: Health promotion for teen worker: report of experience in a Call Center. Adolescência E Saúde, 13(2), 94–98. Retrieved from https://adolescenciaesaude.com/index.php/aes/article/view/575

Issue

Section

Original Articles