Promoção de saúde ao adolescente trabalhador: relato de experiência em um Call Center
Health promotion for teen worker: report of experience in a Call Center
Keywords:
Adolescent, health promotion, occupational healthAbstract
Objective: This paper presents a health promotion action targeting adolescent workers at a Call Center, implemented
during a specifi c internship for a psychology course. Case description: This action was implemented at a Call Center
whose workers are teenagers between 16 and 17 years old, linked to a non-governmental organization in Campo Grande,
Mato Grosso do Sul State that ushers vulnerable youngsters on to the job market. Conclusion: The reports in the literature,
scientifi c output and the experience report show that the presence of a psychologist and the establishment of this setting
offer young workers the chance of addressing their needs, diffi culties, and skills, interacting with the working group in a
healthy way while allowing them to express their individual views, thus enhancing their health

